Cloud Based Phone System For Small Business | Midshire Telecom

Cloud Based Phone System for Small Business

Cloud Based Phone System for Small Business

Looking for a cloud based phone system for small business use? High-speed internet access is widely available across the UK, and many businesses in this modern digital business world use this high-speed connection. As a result of this, Hosted Cloud phone systems have developed to such an extent that it represents a far superior alternative to traditional analogue and ISDN phone services. A hosted system has all the features of a traditional phone system, with great new features and added resilience, flexibility, and reliability.

HostX is the latest telecommunications technology available and means that a business phone system is located ‘in the cloud’ rather than physically located on the business premises. This means that there’s no large capital outlay with HostX systems, and this can save businesses money. Furthermore, HostX has all the features of a traditional phone system, so businesses get all the features they’re used to, with the great addition of new features to improve business telephony.

Midshire Telecom are proud to support small businesses. We endeavour to provide the best telecommunication systems at an affordable price without compromising on customer service. We take great pride in our customer service, and we know that if something goes wrong, your business could lose money. With HostX there are added resilience features built in to support your business if something does go wrong. We can route your voice calls seamlessly, free of charge, to another preselected set of telephone numbers, thereby providing continuity and security for a business and its employees.

HostX is a complete cloud based phone system for small business use that offers a great range of fixed and mobile telephony features that are managed through a user-friendly web-portal. This easy to use web-portal takes the burden of telephony management away from your IT team, as employees can easily manage their calls, which aids in maximising individual productivity.

As the phone system is hosted in the cloud it gives business employees the opportunity to work from home, a hotel or on their mobile phone. This means that if a business office is in the UK, an employee can work anywhere in the world, making calls and presenting the main UK telephone number. This has major cost savings implications, especially for small businesses, as international calls can be made at the same price as a local call.

So, if you’re looking for a cloud based phone system for small business use, you need not look any further than Midshire Telecom’s HostX.

HostX Features Include:

– Hold Call – Call Transfer – Call Parking – Click to call – Call back – Queues – Call history – Enhanced Operator Console – CRM Integration – Voicemail – Alerts – Conferences – Pick up groups – Call Recording – Hunt Groups – Import for Setups – Call Screening – Music on hold – Remote access – User control – DND (Do not disturb) – Call Waiting – Call Diversion – Time & Day Routes – Caller Id Routes – Force hang up – Active call list – Live call pricing – Call announcement