Unified Communications | Midshire Telecom

Unified Communications

Unified Communications

Unified Communications, often called UC, is the term for when your office communication technology seamlessly integrates. Gone are the days when your employees are tied to their specific desk, with UC employees can use their desk phone, mobile device or computer soft-client. Unified communications ensures that no matter where your employees are working from, they’ll have seamless and easy access to email, voicemail, calls, instant messaging, screen sharing and video calls.

Unified Communications offers many benefits, including:

  • Better productivity: UC promotes productivity by allowing your employees to use the communications tools they are most comfortable with – on any of their devices.
  • Reduced costs: Unified communication systems are often cloud based, meaning they enable companies to reduce costs by reducing capital outlay.

Midshire Telecom are here to help bring together your fixed, mobile and messaging services in a fully-managed cloud-based solution. Transform the way you communicate and collaborate in the work place with Midshire Telecom. Our solutions are not only flexible and reliable,but also intuitive and easy to use. Our solutions scale, meaning they are suitable for a business of any size and can grow alongside your business.

HostX is a feature packed unified communication platform and offers a full suite of features – from basic telephony features to presence-based services such as instant messaging as well as full collaboration options like video conferencing and desktop sharing. All of these features, unified and communicating – working to improve your business communications.

Hosted Telephone System

A feature rich telephone system without the large capital outlay involved with a physical telephone base unit. With HostX, the telephone system is hosted in the ‘Cloud’. Furthermore, the telephone system is operated and maintained by ourselves, giving your business the opportunity to spend more time on what matters most, your customers.

HostX Suite

HostX Suite offers services such as instant messaging, presence, voice, video, desktop / application sharing and document sharing. From team meetings to live streaming a meeting, or dialing into a conference call, HostX Suite enhances the communication experience. Hostx Suite is available on all platforms, including; Windows, MAC, Android and iOS, enabling employees and customers alike to access business communications and collaboration services from their favourite devices – wherever they are.

If you’d like to talk to one of our experts about business unified communications and how it can help your business, get in touch today.