Samsung Platinum Accredited | Midshire Telecom

Samsung Platinum Accredited

  • Overview

Overview:

As one of Samsung’s most trusted business technology providers, Midshire Telecom has been awarded Platinum Business Partner status for both sales and service; reaching the top level of recognition as a reseller, based on business levels and technical expertise. As a Samsung Platinum Accredited Partner, Midshire Telecom can offer you the highest levels of support, benefits and competitive pricing on all Samsung products.

Our qualified technicians will be able to offer training on your proposed solution and its peripherals to make sure you utilise the system as it was designed. Having been an integral part of the planning and installation of your solution, our technicians will arrive with experience in delivering similar solutions and vital knowledge of your bespoke setup and installation.


Samsung Platinum Accredited Engineers

The Samsung Engineer(s) assigned to your project will be certified to work on every element of the solution:

OfficeServ
Samsung Communication Manager Compact (SCMC)
– Voicemail
Advanced VoIP
– Mobility
Samsung Xchange
– Call Monitoring
– Call Recording
– Advanced Networking


Our In-House Customer Support Team

– Highly trained Telecoms Industry Experts
– Samsung Accredited
– Over the phone troubleshooting
– Remote training sessions and telephone system management
– Billing queries
– Fault finding
– Fraud Management Alerts
– NOC – Automated broadband fault software

Mon – Fri – 8.30am – 5.30pm