Telephone Engineer | Midshire Telecom
  • Engineering

  • Service Delivery

Engineering:

Telephone Engineer

If you’re looking for a telephone engineer because your tеlерhоnе line or broadband has gоne down and ground your business to a halt, don’t panic, at Midshire Telecom, you can rest assured you are in safe hands.

We understand that communication is at the core of how your business operates and will treat your fault the same as if it was affecting our own business. As a result, we will act straight away and get your services operational as quickly as possible.


Our Services

Samsung Platinum Accredited Engineers
– Telephone System Repairs
– Installations
– Site Cabling Surveys
– Fault Diagnostics
– Data Cabling
– 24/7, 365 days a year – Fraud Protection
– UK Wide Engineer Network
– UK based support team

We also have a number of local engineers available, who can respond promptly.

Engineering Quality Survey

Our latest engineering results survey show that 98% of the customers surveyed rated Midshire Telecom’s service as good or excellent.

“Great and thoroughly organised company, hit all the quoted dates and the install guys were extremely helpful.” – Armitage Construction

“Always a great and prompt service. Ive used many different comms companies and they are all flawed in one way or another. Midshire sets itself apart by having accessible staff that you can fundamentally trust” – Northern Containers

Check more reviews on our Trust Pilot!


Service Delivery:

Service Delivery

Midshire Telecom’s Service Delivery Team and Engineering Team understand that communication is at the core of how your business operates, to this end, we emphasise planning and information flow throughout our processes.

From the outset, you are assigned a Project Manager, your single point of contact to co-ordinate the provisioning of your solution.

 We Will:

– Liaise with any 3rd Parties, for example your IT providers, to ensure our solutions fit within your environment.
– Provide Qualified, Professional staff pertinent to the solution you have chosen.
– Setup secure Remote Access
– 24Hr Telecoms Fraud Management
– Network Operations Centre (NOC) – 24hr / 365 days a year fault finding

You’ll have a UK based Service and Support Management team to raise any enquiry on 0800 008 6038 or by contacting support@midshiretelecom.co.uk.