Telephone System Add-Ons

With Midshire Telecom our telephone system add-ons mould to your business, ensuring agility and powerful communications.

See below some of our Telephone System Add-Ons

Call Recording

Listening to your customers can offer a valuable insight into your organisation: maximising customer service, helping with staff training, and ensuring peace of mind when it comes to due diligence. Call recording is fast becoming an essential addition to a business telephone system. At Midshire Telecom we can provide intuitive and secure call recording solutions, giving direct control to you over both your telephony and your business.

Voicemail to Email

Do you get lots of voicemails? Is it hard to keep track of them? With Midshire Telecom, there is a better way to access your messages with our voicemail to email service. You can get voicemail messages as an email on any device, whether smartphone, PC or tablet. You can use your emails as a way to receive and store voicemail messages so they are easy to find should you need them again.

Memorable Numbers

While most businesses have a standard local or non-geographic number, your business can go the extra mile with a more memorable business phone number. Investing in a memorable phone number for your business, not only will make your business appear more professional but will also make your business seem larger than it is, giving you extra credibility.

Music & Marketing on Hold

Handling calls efficiently should be coupled with giving the best audio impression to callers. Badly self-recorded routing or on hold announcements can affect your business image. Our Professional Telecom Audio creation service is cost-effective and easy to use, making professional announcements a no-brainer for every business.