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Midshire Telecom – Take a Chance – Winners!

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Office telecommunications provider Midshire® continually strive to offer our customers better service. We recognise and value the work of all our employees and the contribution they make.

In recognition of the fantastic work our staff achieve in their respective roles, we found it only appropriate to congratulate and commend this continued effort, by running an incentive throughout the month of May, called “Take a Chance”.

During the period, we asked members of the Support and Engineering teams to do something that is above and beyond their normal job role or duty. Employees would be awarded a “Chance” after completing a task, solving a customer issue, making a customer happy or improving the way we do things within the Telecoms Department.

Employees could accumulate as many “Chances” as possible during the month of May, obviously the more chances you accumulate, the higher chance you would have of winning one of the fantastic prizes!

All chances were placed into a raffle to be drawn on 31st May.


The Prizes and Winners

TOP PRIZE – (WINNER – GREGORY EDMONDSON) – Samsung “Quantum dot” Super Ultra HD 49 inch 7 series TV (worth approximately £1,500)


THIRD PRIZE – (WINNER – ROBB SMITH) – £100 Virgin Experience Day – Indigo Collection


Midshire’s Operations Director, Simon Lister commends all staff involved:

“As a service team, we are always striving to improve the customer experience. Every single member of our office and field based service delivery teams were involved in this initiative, and what was so pleasing about it was that every single person had a chance in the draw as they had done something “above and beyond” for one of our valued customers. It is what sets us apart from the crowd and I am looking forward to the implementation of further commitments we have made to drive continuous improvement in our customer service. Hopefully next time I can get my hands on one of these TVs!”

Midshire Communications Administrator, Gregory Edmondson after winning the Top Prize:

“Going above and beyond to me isn’t about competition it’s about the effort you make at the end of the day. While this incentive was running, I noticed that our service and field based delivery teams are made up of individuals who constantly make the effort to do better, and go the extra mile.

The extra mile at Midshire is always crowded. I’m very grateful for the TV, I’m going to need a bigger TV stand though.”