Remote IT Support | Midshire Telecom

Remote IT Support

  • Overview

Overview:

Remote Business IT Support

Does your business need professional remote IT support? Whether you’re a small business, a large multi-site organisation looking to outsource your helpdesk, or anything in-between Midshire Telecom can help.

✔️ Microsoft Office 365 – access to all of your Microsoft Office programs, including email with Outlook.

✔️ Cloud Backup – ensures your data is safe and can be easily restored if your device fails, is lost or stolen.

✔️ IT Security – secure your network from cyber attacks and ensure GDPR compliance.

✔️ VoIP Telephone Systems – Integrate your phone system seamlessly with your IT by utilising VoIP Telephone Systems.


Remote Support from Midshire Telecom

Midshire Telecom have a dedicated team of Business IT experts that help businesses all across the UK with their IT deployment, management and maintenance. We’ve worked assisting businesses with their office technology since 2002 which enables Midshire Telecom to offer comprehensive advice and consultancy on the best IT solutions for small and medium sized businesses.

✔️ Bespoke Service – We take the time to get to know your business and its unique requirements, so we can provide you with a personal service and support tailored to you.

✔️ 24/7 Monitoring – with our specialised monitoring systems, Midshire Telecom can check your IT systems are up and running 24/7.

✔️ Proactive IT – our IT experts can identify potential issues and fix them before they cause any problems and without having to disturb you or your business’ daily activities. Our remote support tools means that most problems can be fixed remotely.

✔️ Business Hours Support – Our friendly in-house support team are available Monday-Friday 8:30am-5:30pm.

We can do almost everything remotely, saving your business time and money. When remote isn’t enough, Midshire Telecom have got you covered too. We’ve got a nationwide network of trained engineers that can help support your business.