Customer Support Portal | Midshire Telecom

Customer Support Portal

User Guides

Includes downloads of handset and system user guides

Get Help

Report a
Telecoms Fault

With your calls, lines, telephone
system or broadband.

Get Help

Report a Lost or Stolen Mobile

Bar your mobile using our quick and simple online tool

Get Help

Speed Checker

Find out your download speeds in seconds with our broadband speed test

Get Help

Network Status

Keep tabs on current faults or maintenance in your area

Get Help

Contact your Account Manager

Reach out to your account manager and request a callback

Get Help

Data Settings

Ensure everything on your device works as you'd expect.

Get Help


Manage your account, invoices and payments

Get Help

Get Remote Support

Click Here